Frequently Asked Questions

To help our customers know us better, we have provided the following faqs:

Q: What is an electrical contractor?

An electrical contractor is a licensed professional electrician, who has the qualifications and experience of designing, installing, repairing and maintaining of electrical systems.

Q: What qualifications do your electricians have?

We have all the qualifications as NSW requires to operate as electricians including the following.

  • A registered bussiness
  • Adequate insurance cover
  • A valid and current individual electrical contractor license
  • Qualified and certified electrician
  • Competent business-oriented personnel

Q: Do I need an electrician?

Even thought you might be hands-on and equipped with skills for handling repairs, it is both safe and prudent to enlist the services of a licensed electrician. For starters, electricity poses a real life threat that can result in electrocutions, death or damage to property. Besides, hiring the approved professional electrician guarantees you of getting a professionally done and certified job. Also, a professionally trained electrician also carries insurance cover in case something goes wrong.

Q: Do you have insurance?

Yes. Every technician we use has adequate insurance cover that includes the Electrician Insurance cover and the Electrician Public Liability Insurance to the value of $20,000,000. Both our personnel and clients can have peace of mind when working and enlisting our services respectively.

Q: I need a new data point, can you help?

We offer a broad range of electrical services that includes data cabling or setting up data points. We will first conduct a detailed assessment of your house to help advice on the best installation method and equipment to use.

Q: Can you fix broken lights?

Yes, we have a fully certified and licensed technicians lighting specialist. Besides repairing the lights, we can help with the designing of the entire house lighting to prevent possible future incidents.

Q: What is the cause of electric shocks?

An electric shock can occur due to many reasons such as faulty electrical appliances, lightning attacks, exposed wires, electricity coming into contact with water, or poorly done repairs. In the event a person suspects or experiences shocks, they should contact an electric technician as soon as possible.

Q: What is the average cost of an electrician?

The charge for an electrical job varies depending on the contractor, magnitude of the electrical work, the location and the ease of access to the site. The actual cost can range from $60 to $120 per hour which includes a service fee and equipment. Products and additional supplies will be additional.

Q: What areas do you service?

We cover all of Greater Sydney including CBD and central suburbs, North Shore, Northern Beaches, Sutherland Shire, Hills District and all inner west and western suburbs.

Q: What are your operating hours?

On weekdays, our office opens from 9 am to 5 pm. We also have an on call electrician for emergency call outs 24 hours a day, 7 days a week.

Q: Do you provide emergency electrician services?

Yes, we do have emergency call outs 24 hours a day. We know electrical emergencies can occur at any time be it night or day. We, therefore, have an emergency electrician standing by, ready to take your call. Regardless of the time your emergency strikes, you are assured of getting someone to assist you. When summoned, our technicians often arrive at the location in less than one hour if the site is within the CBD.

To find out more or to ask a different question please fill in the contact form on the homepage.